Privacy Policy

TradeMind AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TradeMind AI platform. By using the Service you consent to the practices described here. If you do not agree, please discontinue use of the Service.

We use the information we collect to:

• Provide, maintain, and improve the Service
• Generate personalized AI analysis and insights from your trading data
• Authenticate your identity and secure your account
• Send transactional communications (password resets, account notices)
• Analyze usage patterns to improve features and fix bugs
• Detect and prevent fraud, abuse, and security threats
• Comply with applicable legal obligations

To deliver AI-powered features — trade analysis, bias detection, coaching — your journal entries and queries may be transmitted to third-party AI providers (such as Google Gemini or Anthropic Claude). These providers process data on our behalf under data processing agreements and are contractually prohibited from using your data to train their own models without explicit consent. Avoid submitting sensitive personal or financial account details in AI inputs.

We may share your information only in the following circumstances:

• Service providers — Vendors who assist in operating the Service (hosting, analytics, AI APIs) under confidentiality agreements
• Legal requirements — When required by law, court order, or governmental authority
• Business transfers — In connection with a merger, acquisition, or asset sale — with advance notice to affected users
• Safety & security — To protect the rights, safety, or property of TradeMind AI, its users, or the public

Community posts you make publicly are visible to other users of the Platform.

We use cookies and similar technologies to authenticate sessions, remember preferences, and collect analytics data. We use PostHog for product analytics, which may record usage events such as page views and feature interactions. You can disable cookies in your browser settings; however, some functionality may be degraded. We do not use cookies to serve third-party advertising.

We retain your account and trading data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required for legal, tax, or compliance reasons. Anonymized, aggregated data may be retained indefinitely for analytics and service improvement purposes.

We implement industry-standard security measures including encrypted data storage, HTTPS for all data in transit, and bcrypt password hashing. Access to personal data is restricted to authorized personnel on a need-to-know basis. Despite these measures, no transmission over the internet is 100% secure. You are responsible for securing your account credentials. Notify us immediately if you suspect unauthorized access.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data (right to erasure)
• Object to or restrict certain processing activities
• Receive your data in a portable, machine-readable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us via the Platform's support channel. We will respond within 30 days.

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such data, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards — such as standard contractual clauses — are in place for such transfers in accordance with applicable data protection regulations, including GDPR where applicable.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by sending a notification via email or in-app alert. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us through the Platform's support channel or community page. For formal data subject requests, include your registered email address so we can verify your identity.